Privacy policy

Last Updated: August 2026

At Kāmनारी, we value your privacy. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make a purchase or otherwise interact with us.

1. Information We May Collect

When you visit our website or place an order, we may collect information including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Size and product preferences provided by you
Payment and transaction status
Communications with our customer-support team
IP address, browser, device and website-usage information
Cookies and similar technology identifiers

Where payments are processed through third-party payment gateways, complete card or banking credentials are generally processed by the relevant payment provider rather than directly by Kāmनारी.

2. How We Use Your Information

We may use your personal information to:

Process and fulfil orders
Arrange shipping and delivery
Send order and delivery updates
Provide customer support
Handle returns, exchanges and refunds
Prevent fraud and maintain website security
Maintain necessary business and transaction records
Improve our website, products and customer experience
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and, where required, with your consent

3. Marketing Communications

Where you have opted to receive marketing communications, Kāmनारी may send you information regarding new collections, launches, offers and other brand updates.

You may opt out of marketing communications at any time by using an available unsubscribe facility or contacting us at kamnari.co@gmail.com.

Opting out of marketing does not prevent us from sending transactional communications necessary for your orders.

4. Sharing Your Information

We may share personal information with trusted service providers where reasonably necessary to operate our business, including:

Website and e-commerce providers such as Shopify
Payment gateways and payment processors
Courier and logistics companies
IT and website-service providers
Analytics and marketing providers
Professional advisers
Government or regulatory authorities where required by law

We do not sell your personal information as a standalone commercial product.

5. Cookies

Our website may use cookies and similar technologies to maintain your shopping cart, remember preferences, understand website performance, improve functionality, prevent fraud and support analytics or marketing.

Where required under applicable law, appropriate choices or consent mechanisms will be provided for optional cookies.

6. Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorised access, misuse, alteration, disclosure or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

Personal information will be retained only for as long as reasonably necessary for purposes including order fulfilment, customer service, accounting, taxation, fraud prevention, dispute resolution and compliance with applicable legal obligations.

8. Your Rights

Subject to applicable Indian data-protection law and the applicability of relevant statutory provisions, you may have rights relating to your personal data, including rights to: